Check out the FAQs
Still have unanswered questions and need to get in touch?
We were founded in 1986 and always growing until now, we have 3 factories and warehouses in Sumatra & Java-Indonesia. We are sure that can provide professional service in export.
Our head office is in Medan - Indonesia. Our showroom and production facilities are located in Cirebon (West Java)
🔸 Indoor Wooden Furniture is made from kiln dried teak, mahogany, mindi and various Indonesian wood.
🔸 Outdoor Furniture is made from kiln dried teak, alloy casting, aluminum pipe, stainless steel, teak branch, batyline, rope and synthetic rattan.
🔸 Rattan & Natural Fiber Furniture is made from various type of rattan (peel, core, pole, wicker), kubu, water hyacinth, sea grass and abaca.
🔸 Decorative Lighting is made from resin, iron, plastic and all Indonesian natural resources.
Yes, custom designs accepted.
Lead time production is 8 – 10 weeks
The minimum order quantity (MOQ) is 1 x 20 feet Full Container Load (FCL).
🔸 Telegraphic Transfer (T/T) with 40% down payment and 70% balance payment against copy documents.
🔸 Irrevocable Letter of Credit (L/C).
We guarantee that all products delivered have passed the stages of quality control, starting from material selection, workmanship, assembling, finishing, packaging and loading.
Guarantee covers production defect because of workmanship (unglued, cracks and broken), but does not cover defects caused by ; transportation, misuse, improper assembly and intentional damage.
🔸 Settlement is based on the defected product found (minor, medium, major), please submit clear photos and videos of each item showing specific damage or defect taken from side, front and back angle within 21 days after ETA.
🔸 Settlement can be replacement, deduction or compensation in the next order.